Frequently Asked Questions
Everything you need to know about your electronics hardware and orders.
What is the standard shipping time for hardware orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
Do your electronics come with a manufacturer warranty?
Yes, all hardware purchased through our store includes a minimum 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.
Are your hardware components compatible with macOS and Windows?
Most of our peripheral hardware is plug-and-play for both macOS and Windows. Specific compatibility details are listed on each individual product page under the 'Specifications' tab.
How can I track my shipment?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
Do you offer bulk discounts for corporate or educational bulk buys?
Yes, we offer special pricing for bulk orders over 20 units. Please contact our corporate sales team through the 'Contact Us' page for a custom quote.